01Who we are and these terms
These terms govern your use of the VELO clips website at veloclips.com, the client dashboard at veloclips.com/app, and any services VELO clips provides ("VELO clips", "we", "us"). VELO clips is a managed short-form distribution service, based in Toronto, Ontario, Canada, that matches approved long-form content from clients with independent clippers. You can reach us at [email protected].
By using this website, submitting a form, creating or using a dashboard account, or applying as a clipper, you agree to these terms. If you do not agree, do not use the site or the dashboard.
02Using this website
You may browse the site and use its forms for their intended purpose. You agree not to:
- submit false, misleading or someone else's information
- use the forms to send spam, advertising or malicious content
- try to interfere with, overload, probe or gain unauthorized access to the site, the dashboard or the systems behind them
- copy, scrape or republish the site's content for commercial purposes without our written permission
03Information on this site
The site describes how VELO clips intends to operate. Sample briefs, review queues, tables and report layouts shown on the site are illustrations and are marked as such. They are not results, and no client, clipper or account shown in them is real.
Blog posts are general information about short-form distribution and clipping. They are not legal, financial, tax or business advice, and figures in them are examples, not offers or rates from VELO clips. Rates and payout rules for a real campaign are set only in that campaign's brief and agreement.
Nothing on this site or in the dashboard is a promise of views, reach, revenue, earnings or any other outcome. We do not guarantee short-form performance.
04Pilot requests and client campaigns
Submitting a pilot request does not create a contract or commit either side to anything. It starts a conversation.
Any campaign is governed by a separate written agreement and campaign brief, agreed before work begins. That agreement sets out the approved source material, the licence you grant, brand rules, exclusions, budget, clipper caps, measurement window, review and rejection rules, fees and payment terms. If that agreement conflicts with these terms, the agreement wins for that campaign.
You confirm that you own or control the rights to any material you ask us to use, and that licensing it to us and to clippers for the campaign will not infringe anyone else's rights.
05Clipper applications
Applying as a clipper is free, non-exclusive and creates no obligation on either side. Applying does not guarantee acceptance, campaign work or earnings.
You confirm that the work and accounts you submit are genuinely yours, or that you accurately describe your role in them. Accepted clippers who take on a campaign do so under a separate clipper agreement and the campaign brief, which set out permitted use of source material, rights, payout rules and the measurement window.
06Client dashboard accounts
The dashboard is for clients of VELO clips and the people they authorize. To have an account you must be at least 18 and, if you use it for a business, show or channel, you must have authority to act for it.
Accounts are either set up by us, with a link sent to you to choose a password, or created by you on the sign-up page. A self-created account cannot be used until you confirm your email address. Creating an account does not by itself give you a campaign: campaigns are attached to accounts by VELO clips.
You agree to:
- give accurate information and keep it up to date
- keep your password private, and not share your login with anyone
- tell us straight away at [email protected] if you think someone else has used your account
- not try to access campaigns, accounts or data that are not yours
You are responsible for what happens under your account, including changes made to a campaign brief. We may suspend or close an account that breaks these terms, puts the service or other users at risk, or has been inactive for a long time with no current campaign.
07Dashboard figures and reports
Views, clip counts, spend, budget and reports in the dashboard are based on the clips our team has reviewed and approved and on the view counts recorded for them. Figures can be updated or corrected after they first appear, for example when view counts are refreshed or a clip is removed after review. Flagged and rejected clips are excluded from totals.
Dashboard figures are provided to help you follow your campaign. They are not an invoice, a statement of account or a guarantee. Amounts you owe or are owed are set by your campaign agreement and invoices. If you think a figure is wrong, tell us and we will look into it.
08Budget, invoices and payments
Requesting a top-up in the dashboard asks us to send you an invoice. It does not charge you, and it is not binding until you pay the invoice. Budget is added to a campaign when we receive payment for it.
Budget is used to pay clippers for verified views at the rate in your campaign agreement. Refunds of unused budget, payment deadlines and any fees are governed by your campaign agreement and invoices. Amounts are in the currency shown on your invoice, and applicable sales taxes are added where the law requires.
09Your content and information
Client content stays the client's. Nothing in these terms transfers ownership of client material to us or to clippers. Rights in a campaign are defined only by the campaign agreement and brief.
You let us use the information you put into the dashboard, such as your brief, brand rules and exclusions, to run your campaign, including sharing it with the clippers matched to it. We keep campaign information confidential and do not share it with other clients.
10Intellectual property
The VELO clips name, logo, site design, dashboard and site text belong to VELO clips. You may not use them in a way that suggests we endorse you or your work without our written permission.
11Third-party services
The site and dashboard rely on third-party services, including website hosting, security and data storage (Cloudflare), email delivery (Resend), meeting scheduling in the dashboard (Cal.com), our email inbox (Microsoft Outlook) and web fonts (Google Fonts). They operate under their own terms. We choose them with care, but we are not responsible for their availability or conduct. See the Privacy Policy for what each one receives.
The site links to our Instagram account. Instagram and other social platforms are run by their owners under their own terms. VELO clips is independent and is not affiliated with, sponsored by or endorsed by any social media platform.
12Disclaimers
The site and dashboard are provided "as is" and "as available". To the fullest extent the law allows, we make no warranties, express or implied, about them, including that they will be uninterrupted, error-free, secure from every possible attack, or fit for a particular purpose.
13Limitation of liability
To the fullest extent the law allows, VELO clips is not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or audience, arising from your use of the website or the dashboard. Our total liability for any claim relating to the website or the dashboard is limited to one hundred Canadian dollars (CA$100).
Liability relating to a campaign is governed by that campaign's written agreement. Nothing in these terms limits liability that cannot be limited by law.
14Indemnity
You agree to cover any claims, losses and reasonable costs brought against VELO clips that result from your breach of these terms, from misuse of your account, or from content you submit that you did not have the right to submit.
15Ending access
You can ask us to close your dashboard account at any time by emailing [email protected]. Closing an account does not end a campaign agreement; that agreement says how a campaign ends.
We may suspend or refuse access to the site, the forms or the dashboard for anyone who breaks these terms. Sections that by their nature should continue, such as intellectual property, disclaimers, limitation of liability and indemnity, continue after access ends.
16Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any dispute will be handled by the courts in Toronto, Ontario, unless the law where you live gives you the right to bring a claim locally.
17Changes to these terms
We may update these terms. The effective date at the top of this page shows when they last changed. If a change materially affects dashboard account holders, we will also tell them in the dashboard or by email. Continuing to use the site or the dashboard after a change means you accept the updated terms.
18Contact
Questions about these terms: [email protected].